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AT&T U-Verse


Vista Royale has contracted with AT&T U-verse through their Connected Community Program for TV service throughout the complex.  The bulk package is providing TV for  a fraction of the cost of a similar packages if you contracted for the service individually.     The service includes the  U200 channel listing and the equipment rental of a residential gateway, a Total Home DVR (Digital Video Recorder),   and up to two additional TV receivers.

Residents can upgrade their TV package to add more channels and additional services like internet or phone.  Any upgrades and additional services will be billed directly to the residents. 

Our contract does not allow the AT&T service to  be put on vacation hold.   

The equipment is issued to the resident following a credit check.  It is the residents responsibility to return the equipment to AT&T if you sell your unit.  It is also the residents responsibility to keep records of your account number, username, password, pin, 3 secret questions and answers.
To arrange for new service or change your service call:
AT&T Connected Community Line
8:am to 8:pm
Monday - Friday
1 (866) 299-6824
Identify your property as
Vista Royale Condominiums

For Repair
1 (800) 288-2020

You can also manage your account from
ATT.com
U200 CHANNEL LINE UP

The link below will take you to a printable list  of the U200 package for Vista Royale.
https://getzweb.net/vista/att/VistaRoyaleATT-U200Lineup.pdf
FEATURES AND CONTROLS  VIDEOS:

AT&T U-verse has a lot of unique features not found is others TV services. Besides whole home DVR which allows you to record shows and play them back on any TV in your home.  U-verse also lets you create Favorites lists to help you find your shows more quickly.  U-verse has picture-in-picture channel browsing, where the channels of your first favorites lists are displayed with a preview of what is playing.  U-verse lets you customize your program guide to hide the channels that you don't subscribe to making the guide much more usable.  The U-verse app on your phone or tablet lets you watch TV on the go, and lets you manage your DVR while you are away from home. You can change the way the last channel button works on the remote.  You can add the local weather to to the weather channel. There are Multi-view news, sports and kids channels which allow you to watch several news shows, sports shows or kids shows simultaneously.  Lets not forget Pay-Per-View and On Demand content. 

 To familiarize yourself with the features watch the help videos on channels 411 or 1441. 
  1. Press the HELP on your remote control.
  2. Highlight Help Videos
  3. Press OK. 
  4. Highlight U-verse Features and Controls
  5. Press OK
  6. Select a video on the list and press OK.
This is a list of the U-verse help videos on Features and Controls as of October 2023.
  • Parental Controls & More
  • Language and Closed Captioning
  • Pay Per View Ordering
  • Program Guide & PIP
  • U-verse Movies and On Demand
  • Total Home DVR
  • U-verse Billing
  • TV Resolution
The AT&T U-verse  features that we covered in previous meetings are documented in this pdf.
getzweb.net/vista/att/Using_AT&T_TV_Features2.pdf
U-VERSE SELF-INSTALL

Because your unit has fiber installed setting up new service is done with a self-install kit.
AT&T's Self-Install Instructions

STREAMING

Read more about how to stream your U-verse content here.
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